Reviews

RC has been knowledgeable, fair, timely, and easy to deal with. We have old units and have used him on multiple occasions. We highly recommend him for your AC needs.

RC is very knowledgeable about the AC business. He assisted us with an intermittent issue that was challenging to diagnose. Not only did he identify the failing component, but he also thoroughly checked the entire system. His attention to detail and expertise are impressive. Additionally, RC is very friendly. If you need regular maintenance, repairs, or a new system, be sure to give him a call!

Usually I am reticent to have my name online giving recommendations. But let me tell you that this is no ordinary recommendation. RC Richardson is a man of his word. He is truthful, professional, punctual and he knows his stuff. He might be one of the best we’ve encountered in East Texas. He’s also humble…which is so rare to find these days. I feel that he could have tried to sell us a new unit. He could have charged so much. Instead, he was reasonable and very fair. He was at our home within one hour of me calling. That is also unheard of and especially for someone with his knowledge and skillset. What he brings to the table is integrity and years of hard work and experience. I cannot recommend RC Richardson enough. We will be telling all of our friends. When you find someone like him, you keep his number and call him yearly to come clean your AC unit and do a yearly check. It is so worth it. I hate to share this amazing company too much because I know he will get even busier. But when you find a company like RC’s, you feel selfish to not tell your friends and family. Word of mouth is the only way I do business. And RC Richardson stands by his name and his work.

10/10 would recommend !! Fixed our AC unit within the matter of 20 - 25 mins . Super friendly and very professional! This man surely knows what he is doing !! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

My AC went out on Friday night, first thing Saturday I looked up AC repair business and found that RC's AC Reliable Climate was the only company that had 5 stars and was opened 24 hours. At 7:01 I called RC and was surprised he answered, I told him of my problem and promptly said that he would be here at 10:00 because of the rain. He arrived at 9:00 and immediately went to work, started my AC working and said now lets see what happened. He found the problem and was able to fix it. I was relieved. RC is courteous, very friendly and made me feel comfortable. I will definitely refer his company to anyone who asks for AC repair and I hopefully will become a loyal customer. I did ask to be put on his annual rotation for yearly inspections. It is nice to find a company with a heart.

RC (Royce) knows the AC business. He helped us with an intermittent issue that was difficult to find. He checked the entire system even after finding the failing component. All this to say he is thorough and knowledgeable. Add to that RC is very friendly. Give him a shout when you need regular maintenance, repair, or a new system.

RC is the best and most reliable AC repair guy i have ever had the pleasure to know. Very trustworthy and will not play games or try and over sale a job.

RC, came out immediately on a Sunday spent a few minutes before he found our problem, he came back this morning and got us running quickly, very pleasant and thorough, reasonable, we highly recommend you call if you need AC repair

Awesome guy! Came by my restaurant because it was not cooling enough and got it fix right away !! He did not charge me because it was nothing wrong with it and said it was because someone left the door open too long. Great guy !! 💯 recommend! He is honest and takes pride of his work!!!!! Call him for any needs

I had a new unit installed at my home in Hallsville and couldn't have been more impressed with the quality of the work that was done! R.C. was quick to come out when I needed him to, and even upgraded the wood that the air handler sat on since the old wood was damaged. I highly recommend R.C.'s AC for anything related to HVAC.

Outstanding service! It was just a simple drain clog but he took his time explaining to me what he was doing as well as what I can do to prevent this from happening again. He had no problem answering my questions and giving me some other solutions to help make my system work better and last. We were looking for a reliable small business to help us keep our a/c running well, and I think we found it. We will definitely be using him again in the future.

Fantastic service. Very friendly, knowledgeable, and quick to find a solution.

Royce (RC) is one of the nicest, most honest contractors I’ve ever had the pleasure of working with. My grandparents (90 and 97) live in Longview and were without AC for days because American Home Shield gave them the runaround. When I called RC because I was concerned about them being in the heat so long, he immediately sprung to action. He was at their home within minutes, discovered that American Home Shield’s assessment was false, and had their AC working within the hour. I live a long way’s off. My grandfather (97) has respiratory issues, is on oxygen, and has been in and out of the hospital lately. I was so worried about my grandparents; after RC called to tell me he fixed the AC—I cried. He was so compassionate, and informed me how I can hold American Home Shield accountable for what they did (and didn’t do). RC, seriously, from the bottom of my heart, I cannot thank you enough.

Great service from an experienced professional.

Guy knows what he’s doing, great work ethic and great work performed. Thank you RC

R. C. Is passionate about doing a great job, is fair, reasonably priced, and is so knowledgeable and professional. We can wholeheartedly recommend him and use him whenever we need help.

Amazing service. Friendly, professional, knowledgeable! RC was patient with answering my questions and explaining things to me. He showed me how his equipment worked and explained everything he was doing and exactly why it was necessary. Wonderful service all around. We have used him before and will use him again. Highly recommend!!!

I have used R.C. several times and he is always timely and direct. He has not tried to "sell" me on anything, but has been straight forward on his analysis of the situation and attentive to what is important to me and what I consider to be of value.

Had our AC working in no time! Our outdoor unit was not turning on. He found the problem and was able to replace the capacitor that burned out. Great work, great customer service, Highly recommend.

R.C. Was truly amazing. Super honest and treated us very well. Not only did he help us with solutions, but he helped educate up and show us what to look for.

RC came out on a Sunday and got my family out of a bind in the heat! He was very thorough and upfront about what he was doing and why he was doing it! Got us back up and going in no time, RC is as honest as they come! WILL BE USING AGAIN!

On time, good explanations, very professional. It was an great experience. Definitely will recommend his service.

When he came to check my ac, he didn’t just do the bare minimum of what i asked he went above and beyond to make sure everything was right. He was extremely respectful and answered any questions I had without hesitation. If y’all need anything to with your ac or heating make sure to give him a call it wouldn’t be just be a business call , it would feel like a family or friend came and just helped you out.

RC is the best in the business. He texts to confirm the appointment, is always on time, knows the ins and outs of any AC unit. I doubt there is any that he can’t fix. If you want someone dependable, knowledgeable, and just an all around nice guy to work with, he’s your guy.

He was very nice and fast out to service our air-conditioneder. Great prices. Would definitely recommend any time!!

Yesterday my husband and I were stressing out about the affordability of fixing our AC and heater. One company told us it would thousands of dollars and time, and then R.C comes over and it was a huge sigh of relief and fresh of breath air guys. SERIOUSLY!!! He fixed it, without requiring thousands of dollars. He's reliable, friendly, honest, hard working guy. Looking forward to continuing business with. THANK YOU R.C!!!! ~ The Sleight Family

We had a fantastic experience with R.C.’s AC Reliable Climate. R.C. is incredibly responsive, offering prompt service when we needed it most. His pricing is fair and transparent, with no hidden fees or unnecessary upselling. R.C clearly puts customers first and stands behind the products he uses, and services he provides, with genuine care and integrity. Not only did he do an amazing job installing our new unit (inside and out), R. C. also took the time to explain how everything worked and answered all of our questions. R. C. is trustworthy and customer-focused. We will be using R. C. For our HVAC needs for a long time. Highly recommend!

We have used RC for our own home and a rental property several times through the years. We’ve also referred him to family and friends. In each case he has been professional, done exactly what he promised (or more), started and finished on time, and given us excellent prices. That full combination is unheard of now days. I wouldn’t dream of calling anyone else.

You won’t regret calling RC! You can’t match his knowledge and efficiency. His professionalism and thoroughness has Reliable Climate at the top of my list for all my investment properties and home needs. If it can be fixed, he can fix it. As a female, I especially appreciate his transparent pricing and the complete absence of upselling tactics.

You won’t find a more dependable, knowledgeable, and honest service company. RC is the best!

Friendly, fast and very professional service. Affordable prices. RC is the best!

We've used RC for years. He has always gone above and beyond. His service is excellent and his prices are very reasonable.

We needed our air ducts cleaned. CJ did a fantastic job. Excellent work and attention to detail was impeccable. We are super impressed. Thank you!

RC is the most knowledgeable HVAC person you will ever meet. If it’s fixable, he can fix it! Honest and trustworthy and fair prices!

Royce arrived right on time to service my HVAC unit before turning on the heat this fall. He did a thorough inspection and explained exactly what I need to do to keep my old HVAC system running like a top for years to come. I think it takes a special kind of service technician to teach me how to care for my aging system instead of trying to sell me a new one. That's why I would highly recommend R.C.'s AC Reliable Climate to my friends and family.